This bank profile is not an endorsement or advertisement for the bank's products and services. I often turn to the popular phrase that starts, "fool me once". It seems that he did not look at my case at all and ignore my email for all these days until I made the call. This fee is not refundable if you decide to withdraw.2) additional $670 closing fee. Does LoanDepot Review Really Work? of your credit and financial accounts at no charge. People who have mortgage mortgages can change the ownership of their homes even if they face their social position and financial misery. You can access basic mortgage information without signing up for an account, and it’s easy to update your information and view additional loan offers in a simple and straightforward manner. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. to provide you with services like free access to your credit scores and free monitoring Firstly, it was listed as "endorsement fee". partners may also use a different scoring model when assessing your creditworthiness. And that happened several times during these months. When is it possible for homeowners? loanDepot Review. Mortgage. Please see the additional terms and conditions related to any Credit Karma mortgage promotions. Amateur lian officers. !!!! They withheld a higher amount than should have. Thanks Ali. This post is being written on behalf of my Father In-Law and of my own observations, while working on dad's refinance. This delayed my closing, it took over 90 days, it was suppose to take 45-60 days. Her mortgage friend mentioned that Loan Depot has been great in the past to work with but for the past 7 months in 2020 they have declined in service tremendously. The loan officers I have worked with at Loan Depot have been amazing. The Equifax logo is a registered trademark owned by Equifax in the United States and other countries. home value: $287,500. And the result is my loan was closed on Dec 2020, another 2 months. And unfortunately that dad had some of the same experienced with his refinance.However, the negative issues we experienced during our refinances were made by folks above Morgan's title and pay grade. Please contact our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com so that we can try to resolve your concern. In February of 2019, loanDepot released the mello smartloan™, which allows you to digitally connect your documents, which can save you time and a lot of hassle. I will be contacting the attorney general's office in my state” This year alone, we have donated more than $1M toward COVID-19 relief efforts, including providing laptops and WiFi hotspots for the children at … LoanDepot Rates If you are able to review three people, the bugs are very close. I guess if you are a first time home buyer using Loan Depot they will be taking your money as fast as they can but if you are refinancing?! 200 112th Avenue NE Suite 210 Bellevue, WA 98004 Driving Directions → Google Maps Opens in a new window After obtaining the loan estimate, everything slowed way down. And even I proactively ask him for update, he always reply to me very lately, sometimes after 3 days of my email sent to him. This site may be compensated through third party advertisers. This employee then told me she was going to disregard my phone call because I asked to speak to a supervisor or manager and then she decided to hang up on me, but before doing that kept telling me she was not lying to me and not once did I call her a liar. By the way, previously, I have worked with Mr.Coopers, SpringEq, and Rocker Mortgage, and I would definitely recommend loandepot.com Mr. Pacheco. Sabrina Bilancione was extremely helpful from start to finish and was very responsive and professional. Please call Member Support at (888) 882-9277 or email legal@creditkarma.com. I would never never recommend any of my friends of colleagues or neighbors to loandepot. I obtained Loan Estimates in early October for a "streamlined" refinance of our VA loan (under IRRRL) from multiple lenders, including Loan Depot. Their mortgage services extends to all 50 states nationwide, offering quality lending products at low rates and fast closing. The answers to such questions can be found at three points below. The loan processing was so made very easy by Ricky from the beginning, he is awesome to work with. Hi Jay – We appreciate you for bringing this matter to our attention. 4 reviews for LoanDepot, 1.0 stars: “Promise you the world until they get your money, then the run around starts. I have hired a good asset recovery service experienced in this sort of thing. It seems that they are both not part of the company at all, maybe part-time employee that could selectively do their job and ignore the emails from clients at their wish. Credit Karma® is a registered trademark of Credit Karma, LLC. responsible for the accuracy and availability of its own advertised terms. Worst wait times ever. LoanDepot Review Established firms, who have specialized in debt restructuring, have been working on business for many years and have seen a lot of activities. This company is terrible! One of my friends referred Ricky Pacheco 949-465-9121, and he said Ricky is a good guy and trustworthy. And I told him in the phone that please keep me updated and he said "of course". Any potential savings figures are estimates based on the information provided Apparently this is the only way to get out of it. On 2 November 2020 I finally received the compensation for the money that was stolen from me. I can't remember how many times I asked him for update and after several days he replied to me that no update because the previous documents are already out-of-date. loanDepot is a BBB-accredited business with overwhelmingly positive reviews, a solid A rating, and only two regulatory actions with the Nationwide Mortgage Licensing System. Loan Depot Reviews. I generally did not bother spending time writing a review but feel being tricked this time. In the end, her concrete work will not be done until the ground thaws out. Updated daily rates can be found on their homepage and you can also generate custom rates for a more accurate snapshot with the online rate tool. I am recently married and was watching from the outside-in, the process my wife went through with this lending company to refinance her house with cash-out to remodel and sell her home. i was very frustrated and it should have been corrected much sooner. Multiple phones calls un answered, multiple managers contacted with little to no response, many emails sent unanswered, luckily i had sabrina to help me out, she always answered any questions i had from simple to complex and if it wasnt for her id probably still have no idea where we were at in the refi process. I was very disappointed and unsatisfied. About two weeks later I received a call from Loan Depot requesting three items of information that I had already provided that they needed for their underwriters. Usually it is 30 days but this cannot be guaranteed. advertisers from which we receive compensation. wide array of offers for our members, but our offers do not represent all financial I proactively contacted Sung at the end of August because of some good ratings online but I was very very disappointed. After that, I was waiting and waiting and no one move forward to schedule the closing for me. All loans may … The compensation we receive does not Thank you sabrina!! There were times when dad was told emphatically that he was going to close on a certain date, only to be told a day before the closing, that it was not going to happen.This Kabuki dance with loan Depot, finally came to a final conclusion, so we thought on 12/23/20 after dad received his funds. loanDepot was founded in 2010 and is based in Foothill Ranch, CA. information you entered above and they do not bind any lender. Overall rating. We are happy to hear that Team loanDepot was able to exceed your expectations. If you have specific questions about the accessibility of this site, or need assistance with using this site, contact us. See reviews, photos, directions, phone numbers and more for Loan Depot locations in Everett, WA. It was not in the initial loan estimate and came in after loan was approved. The credit scores you see on Credit Karma use the VantageScore 3.0 scoring model. Dad has now been informed by his Attorney, that he owes them money because of an over payment by the Lender. Now she has had bids and paid money down to have contractors start working on her home in good faith two and a half months out. The nightmare began right after I received the initial approval. They have an above average 8.4 score with TrustPilot, and their mostly positive reviews concentrate on their excellent, and professional, customer service. I have been given the run around from guys named Lorenzo and his boss Federico all thru this process which has gone on for way to long. He actively listens to understand what is being said and what is meant by interpreting the verbal message's substance. Credit Karma Mortgage, Inc. NMLS ID# 1588622, Credit Karma Offers, Inc. NMLS ID# 1628077. by you and our advertising partners. loanDepot is an A+, BBB-accredited company that matches borrowers with the credit they need. They keep changing closing costs on top of charging me without my permission. loanDepot Home Mortgage is available in 50 states (and Washington, DC). Good for: borrowers looking to refinance or who want to start the application process online. Make your dream home a reality with LoanDepot. This fee was added without prior notice after my load was approved!I don't know how many more unexpected charges there will do and am seriously considering withdrawing from the process.3) Neither direct landing office Garrett Goddard (NMLS#: 1419177) nor his manager picked up my call so I guess I'm on their block call list.4) Tried to call 888 customer service number and no one picked up the call. I highly recommend working with her. If I could have given this company a lower rating I would have. assessment of your creditworthiness and other factors after you select and apply for a So, the sub par service my father In-law received was not an aberration but appears to be the norm.Morgan, was a good solider in a bad company, and it was fortunate for us that he was the face and voice behind this refinance process. include most third party fees, such as title insurance, tax service, escrow and other What a joke. 3 alternatives to LoanDepot personal loans. The loan officer communicated with me well . But is was also unfortunate that he had to take the heat for those who did not do their job's, thoroughly and efficiently.I understand that Morgan, has left Loan Depot for a new company with a smaller and more "Professional Customer Service Work Environment".We wish him well and "Much Success" and It will be a pleasure to work with him again, in the future.I nor my Father In-Law will be recommending Loan Depot to any of our family members or friends. I was lost in the dark throughout the majority of the process. may not even be aware of it. If anything is dissatisfactory, I can escalate to his manager or withdraw from the process. Refinance process took about 1.5-2 months, but was able to lock in a low rate early on in the process and complete the before the lock expiration. No complaints at all. Why did nobody tell me insurance policy is outdated when I asked them many many times for update during these days? Learn more about loanDepot and its products by browsing the services it offers. amounts and APRs shown here do not include taxes and insurance. Credit score: 720–739 • Purchase • Primary residence • ZIP: 77009 • Price: $300,000 • Down payment: 20%. Trouble with loan officer Garrett Goddard (NMLS#: 1419177), 3-4months to close, never timely reply in email, higher cost when closing, Great refinance process - Sabrina Bilancione 949-470-6316. Applied yesterday for refinance and all is well so far. He has been excellent so far. While we will always do our best to provide you I, myself have been through this process (between buying and refi-ing) many times and I have NEVER seen such low tactics and practices as this Loan Depot company. Customer Response 12/17/2020 We tried to contact the agent and he did not get back to us and we ended up choosing the other lender and then day later we got a text msg from the loandepot agent that what offer did we get from other lender again....I couldn't believe this. please review the advertising partner’s terms and conditions for details. But he is very passive about my case, maybe all his clients as well, that he never give me any update until I asked several times for. loanDepot Mortgage Review for 2020. How did the "miracle" happen? loanDepot Lifetime Guarantee ("Guarantee") — Subject to the conditions and contact requirements outlined below, the Guarantee applies to the refinancing of an outstanding loan originated by loanDepot that is secured by the same property upon which that borrower previously received from loanDepot a loan and “loanDepot Lifetime Guarantee” certificate. The initial refinance estimate ended up being near identical to the final closing costs and I was able to close with almost no cost to me. Hi Ciel – Thank you for taking the time to share your concern. Lenders do not endorse or guarantee this content, are not responsible for it, and Hal M. Bundrick, CFP September 21, 2020. loanDepot Review; loanDepot VA Loans Review ConsumersAdvocate.org Rating: 4.7 / 5 (Excellent) Our content is free because we may earn a commission when you click or make a purchase using our site. So save them. We are continually improving the user experience for everyone, and applying the relevant accessibility guidelines. Average closing time is calculated using lock to fund dates in 2017. We take being your lender of choice very seriously and look forward to working with you again in the future. Well I did and it was a BIG WASTE of time. overall im glad the process is completed, if i have one recommendation to anybody lost in the dark, or contemplating using loan depot, i would still use them, but keep your initial lending officers contact information as they seem to be the only ones who care, answer questions, and help guide you through the process. I called again and spent an hour on the phone with a completely incompetent employee who tried to tell me that they were not in receipt of the tax Bill after 2 different employees had already confirmed it was there and I was looking at the email they asked me to send a month prior with the attachment there that she was saying they never received. Auto, homeowners, and renters insurance services offered through Credit Karma Insurance Services, LLC (dba Karma Insurance Services, LLC; CA resident license #0172748). Here is my second review about Loan Depot. Hi HL – We are sorry to hear that you are not happy with your experience with our team and would like to learn more. This was my second refi for 30 fixed mortgage with them in last year. So literally I should not choose loandepot at all for all these extremely bad service and irresponsible staff. However, on Trustpilot there are 34 Excellent/Great reviews Nov-Dec 2020 and 50 BAD (one star) reviews. Never again. Information is provided by the mortgage lender. LoanDepot.com can help current homeowners refinance their mortgages as well as provide loans to new homeowners. loanDepot is a fast-growth and fast-paced company. 100% will not go through this lender again. The initial contact with Loan Depot was painless and uneventful and I obtained a Loan Estimate on October 6 from LoanDepot.com, LLC. etc. Loandepot is super awful. Terrible! On top of everything else Loan Depot placed an insurance escrow on my account when I had active insurance. Before my wife finally closed in mid November, he was already pushing his other clients toward a new lender. LoanDepot Review 2020. This review is for their customer service at the main office. The interest rates, annual percentage rates, and other terms At loanDepot, this is our focus, every day, and especially so through our philanthropic efforts. Would give zero star if i could. She sat in underwriting for almost 70 days! Please get in touch with our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com. Top notch customer service!! Hi Mariya -- Thank you for taking the time to leave a review. What should have been a simple refinance with uncomplicated financials took 4 months to close. The only thing I though it was good is that the rate was competitive. Please contact our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com so that we can try to resolve your concern. 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